Director, Health Plan Contracting
Since joining DMA in 1981, Mrs. Hayes has held various positions in the Billing, Administration and Operations departments. Mrs. Hayes has been responsible for DMA’s health plan contracting for the past 15 years and is an expert on insurance plan contracts. As Director of Health Plan Contracting she is responsible for contract negotiations, credentialing, compliance with health plan regulations, meaningful use criteria and system file maintenance. She has over twenty five years of experience in medical group operations and contract management.
Mrs. Hayes is chair of the DMA Community Events Committee and is past Ambassador for the Dickson County Chamber of Commerce and Alumni of the Leadership Dickson County.