Frequently Asked Questions

What insurances do you accept?
Dickson Medical Associates accepts most major insurance plans (HMOs, PPOs & Medicare). Click here for a list of insurances accepted.

What do I do in an emergency?
If you have a medical emergency, call 911 or go to the nearest hospital immediately.

Some examples of emergencies are:

  • Bleeding that will not stop
  • Severe burns
  • Severe dehydration
  • Broken bones protruding through the skin
  • Severe headaches (with no known cause)
  • Convulsions
  • Suspected heart attack or stroke
  • Poisoning
  • Trauma

If you need urgent care and are not having an emergency, please seek immediate care at DMA Express Care.

How do I transfer my medical records?
If you are a new patient to Dickson Medical Associates or if you are transferring your records outside of Dickson Medical Associates, you will need to complete a medical records release form to have your chart transferred. After you complete the form, please give it to a member of our staff. Click here for our Medical Records Release form.

How do I refill my prescription?
Allow 24-48 hours for prescription refills. Call the pharmacy where you filled the prescription; the pharmacy will send a request to your doctor for a new authorization if you do not have any remaining refills.

Do I need a referral to see a specialist?
Because insurance plan requirements vary, please contact your insurance company to determine if a referral is necessary.

How do I get my lab results?
Laboratory results are sent to the doctor who requested your laboratory test. Often, you will receive a call from the nurse or paperwork in the mail. If not, you may call your doctors nurse and request results.

What is a Physician Assistant (PA) or Nurse Practitioner (NP)?
A physician assistant (PA) or Nurse Practitioner (NP) is a licensed health professional who practices medicine under the supervision of a physician. Physician assistants and Nurse Practitioners provide a broad range of health care services that were traditionally performed by a doctor. As part of a team with a physician, PAs and NPs exercise considerable autonomy in diagnosing and treating illnesses.

NPs and PAs at Dickson Medical Associates are certified in their specialty area. Both nurse practitioners and physician assistants are recognized as expert health care providers. They serve as the regular health care provider for children and adults during health and illness. In order to provide complete health care, NPs and PAs

  • Take health histories
  • Perform physical examinations
  • Order x-rays and laboratory tests
  • Perform routine diagnostic tests
  • Establish diagnoses
  • Treat and manage patient health problems
  • Administer immunizations and injections
  • Instruct and counsel patients
  • Provide continuing care to patients in the home, hospital, or extended care facility
  • Collaborate with physicians and other health professionals as needed
  • Perform minor surgery
  • Provide preventive health care services and promote positive health behaviors
  • Act as first or second assistants during surgery