Open Positions

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Summary

The coding specialist performs highly technical and specialized functions at Dickson Medical Associates. The employee reviews analyzes, and codes diagnostic and procedural information that supports Medicare, Medicaid, and private insurance reimbursement. The primary function of this position is to perform ICD 10 CM, CPT, and HCPCS coding for reimbursement for various medical specialties within the organization. The coding function also ensures compliance with established coding guidelines, third-party reimbursement policies, and regulations. Communicates with Providers and staff. Participates in a team environment with open communication, trust, accountability, and mutual respect.

Responsibilities include but are not limited to:

• Abstracts all necessary information and assigns proper billing codes (ICD-10, CPT, & HCPCS), which most accurately describe each documented diagnosis, surgical procedure, and particular therapy or procedure according to established guidelines.
• Analyze provider documentation to ensure the appropriate Evaluation and management (E & M) levels are assigned using the correct CPT code.
• Communication with providers and staff to encourage appropriate coding and documentation practices
• Serves as a resource and works with other business and clinical employees to resolve coding issues and questions.
• Consistently stays current with coding changes and mandates, communicating appropriately with other staff members, including providers.
• Performs any necessary coding-related training for staff and providers
• Performs other duties as assigned.

Knowledge:

• CPC or related certification is required. Expectation of continuing education to maintain certification is required.
• High school diploma or equivalent, some college preferred (or applicable work experience).
• Experience with multi-specialty coding is a plus.
• Experience with NextGen is a plus.
• Sound judgment and problem-solving skills
• Customer-focused attitude with a high level of professionalism and discretion
• Familiarity with MS Office suite
• Excellent communication skills

Skills:

• Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
• Skill in analyzing situations accurately and taking effective action.
• Skill in establishing and maintaining effective working relationships with providers, employees, patients, and the public.
• Skill in organizing work, making assignments, and achieving goals and objectives.
• Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
• Skill in providing excellent customer service and patient service philosophy in all interactions.
• Skill in excellent organizational, time management, and multi-tasking with attention to detail, as well as staying on task and concentrating with constant interruptions.

Abilities:

• Ability to assume responsibility and exercise authority over assigned work functions.
• Ability to establish and maintain quality control standards.
• Ability to organize and integrate organizational priorities and deadlines.
• Ability to investigate and analyze information, draw conclusions, and problem-solve.
• Ability to communicate on various levels including management, customer, and associate levels, both orally and in writing
• Ability to work and act independently and to make and carry out decisions with minimal supervision.

 Job description: 

Under the direction of the Imaging Department Supervisor, the receptionist is responsible for incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting visitors in the same manner, entering & updating patient demographics, verifying insurance information, registering patients, scheduling appointments, front end cash collections consisting of co-pays, deductibles, co-insurance, payment on accounts and self pay, daily deposits, balancing paperwork at end of day, and other duties as assigned; Participates in a team environment to include open communication, trust, accountability and mutual respect.

EDUCATION and/or EXPERIENCE: 

Minimum requirements include: High school diploma or GED, medical office experience needed, excellent telephone etiquette, strong customer service skills, computer skills, copier, adding machine, fax machine & general office duties equivalent. Must be proficient in computer related skills, MS Office preferably in Excel and Word; ability to work with limited supervision; possess strong verbal communication skills, good organization skills and attention to detail.

JOB QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

(Duties include the following, but are not limited to:

- Schedules appointments for patients either by phone when they call in or in person after an office visit

• Uses computerized system to match physician/clinician availability with patient’s preferences in terms of date and time.
• Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Provides daily schedules to physicians/clinicians or medical assistants prior to each day’s visits.
• Ensures that updates (e.g., cancellations or additions) are input daily.
• Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling.
• Uses customer service principles and techniques to deal with patients calmly and pleasantly.
• Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
• Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency.
• Ability to establish and maintain effective working relationships with patients, physicians and other clinical staff, and the public.
• Explains financial requirements to the patients or responsible parties and collects copays as required
• Other duties as assigned.

Summary

Monday through Friday hours to be determined

Under the direction of the Director of the Business Office, the Collections Clerk is responsible for handling the billing and collections for various provider and services. Collections clerk ensures that payments are received in a timely fashion and accurate manner. Participate in a team environment to include open communication, trust, accountability and mutual respect.  

Education and/or Experience

 Minimum requirements include: 

• High school diploma or equivalent 
• Associate’s degree preferred 
• Two years prior of medical collections experience with a medical group 
• Two years of medical reception experience preferred. 
• Knowledge of medical practice billing/collection functions 
• Knowledge of basic medical coding and third-party operating procedures and practices 
• Knowledge of legal and regulatory government provisions 
• Must be proficient in computer related skills, MS Office preferably in Excel and Word 
• Ability to work with limited supervision 
• Possess strong verbal communication skills, good organization skills and attention to detail. 
• Experience with Nextgen practice management a plus 

Essential Duties and Responsibilities

(Duties include the following, but are not limited to)

• Perform department duties in a timely and efficient manner. 
• Submission of accurate, clean claims to payers. 
• Verification of accuracy of coding and billing information for claims submitted. 
• Identification of delinquent claims via various system tools and specified process for claims follow-up for multiple providers assigned. 
• On-going research of payer policy and submission guidelines. 
• Resubmission and appeal of claims as required. 
• Adherence to DMA Compliance Policy as it relates to all matters of billing and collection 
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds  

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA regulations.  

DMA is an Equal Opportunity Employer  

Job Description

Responsibilities:

- Safely and efficiently operate a courier vehicle to deliver packages and goods to designated locations
- Plan and follow the most efficient routes for timely deliveries
- Load and unload packages from the vehicle
- Ensure all packages are properly secured and protected during transportation
- Maintain accurate records of deliveries, including signatures, receipts, and any other required documentation
- Communicate with clinics to provide updates on delivery status or address any concerns or issues that may arise
- Adhere to all traffic laws and regulations while operating the vehicle

Skills:

- Valid driver's license with a clean driving record
- Prior experience in route driving preferred
- Strong attention to detail to ensure accurate delivery of packages
- Excellent time management skills to meet delivery deadlines
- Effective communication skills to interact with customers and address any inquiries or concerns

Job Description:

Under the direction of the Patient Services Supervisor, the Medical Office Coordinator is responsible for incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting visitors in the same manner, entering & updating patient demographics, verifying insurance information, registering patients, scheduling appointments, front end cash collections consisting of co-pays, deductibles, co-insurance, payment on accounts and self pay, daily deposits, balancing paperwork at end of day, and other duties as assigned; Participates in a team environment to include open communication, trust, accountability and mutual respect.

EDUCATION and/or EXPERIENCE: 

Minimum requirements include: High school diploma or GED, medical office experience needed, excellent telephone etiquette, strong customer service skills, computer skills, copier, adding machine, fax machine & general office duties equivalent. Must be proficient in computer related skills, MS Office preferably in Excel and Word; ability to work with limited supervision; possess strong verbal communication skills, good organization skills and attention to detail.

JOB QUALIFICATIONS:

• High school diploma or GED
• Medical office experience preferred
• Excellent telephone etiquette
• Strong customer service skills
• Computer skills, copier, adding machine, fax machine & general office duties
• Must be able to pass drug test and background check

Duties to include (but not limited to):

• Entering & updating patient demographics
• Verifying insurance information
• Registering patients
• Scheduling appointments
• Front end cash collections consisting of co-pays, deductibles, co-insurance, payment on accounts and self-pay, daily deposits
• Balancing paperwork at end of day, answering telephone, and other duties as assigned
• Professional appearance required

Job description:

Patient Account Representative – Full Time Responsibilities include a variety of office/clerical tasks relating to claims processing; contacts patients and responsible parties to resolve past-due accounts; investigates account status and initiates collection. Works with physicians, staff and other facility departments to develop and implement policies and procedures. Participates in a team environment to include open communication, trust, accountability and mutual respect.

EDUCATION and/or EXPERIENCE: 

Minimum requirements include: High school diploma or equivalent, Associate’s degree preferred, two years prior of customer service experience with a medical group. Knowledge of medical billing/collection practices. Knowledge of basic medical coding and third-party operating procedures and practices. Must be proficient in computer related skills, MS Office preferably in Excel and Word; ability to work with limited supervision; possess strong verbal communication skills, good organization skills and attention to detail.

Duties include 

(the following, but are not limited to):

• Identifies problem accounts with payors; investigates and corrects errors, follows-up on missing account information, and resolves past-due accounts.
• Answers inquiries by phone regarding past-due accounts and insurance guidelines; researches incorrect addresses for past-due accounts.
• Contacts responsible party to resolve delinquent accounts; prepares payment plans and monitors adherence to plans by responsible party; directs accounts to outside collection agencies when necessary.
• May contact attorneys, employers, physicians, and others necessary to obtain information for resolution of credit and collection matters.
• Prepares reports to identify and resolve accounts receivable and referral problems.
• Posts data; verifies and performs mathematical computations; maintains files.
• Composes and types routine correspondence, memos, letters, etc.
• Performs other duties as assigned.

Job description:

Hiring for locations in Whitebluff, and Fairview.Under the direction of the Patient Services Supervisor, the receptionist is responsible for incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting visitors in the same manner, entering & updating patient demographics, verifying insurance information, registering patients, scheduling appointments, front end cash collections consisting of co-pays, deductibles, co-insurance, payment on accounts and self pay, daily deposits, balancing paperwork at end of day, and other duties as assigned; Participates in a team environment to include open communication, trust, accountability and mutual respect.

EDUCATION and/or EXPERIENCE: 

Minimum requirements include: High school diploma or GED, medical office experience needed, excellent telephone etiquette, strong customer service skills, computer skills, copier, adding machine, fax machine & general office duties equivalent. Must be proficient in computer related skills, MS Office preferably in Excel and Word; ability to work with limited supervision; possess strong verbal communication skills, good organization skills and attention to detail.
JOB QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

(Duties include the following, but are not limited to:Schedules appointments for patients either by phone when they call in or in person after an office visit

• Uses computerized system to match physician/clinician availability with patient’s preferences in terms of date and time.
• Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Provides daily schedules to physicians/clinicians or medical assistants prior to each day’s visits.
• Ensures that updates (e.g., cancellations or additions) are input daily.
• Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling.
• Uses customer service principles and techniques to deal with patients calmly and pleasantly.
• Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
• Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency.
• Ability to establish and maintain effective working relationships with patients, physicians and other clinical staff, and the public.
• Explains financial requirements to the patients or responsible parties and collects copays as required
• Other duties as assigned.

Summary 

Pay: $16 - $25 per hour

In the role of LPN or MA in Pediatrics, you will be essential in delivering compassionate patient care and supporting the healthcare team in a clinical setting. Reporting to the pediatrician, you will utilize your core skills in patient assessment, EHR systems, and basic life support to ensure optimal care for children. Your premium experience in medical office settings and critical care will enhance your ability to manage diverse patient needs. Additionally, your relevant skills in working with children and health coaching will contribute to a supportive and effective pediatric environment. Join us in making a difference in the lives of our young patients. 

Education and/or Experience

Minimum requirements include:

• High school diploma.
• Graduation from an approved practical nursing program.
• Minimum one year of LPN experience;
• Pediatric clinic experience preferred.
• State-licensed practical nurse.
• ACLS trained.
• EHR required - EPIC preferred.
• Or Minimum one-year experience as a Registered MA -
• High school diploma or general equivalency diploma (GED),
• Medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting.
• Appropriate certificate indicating passing grade for specific specialty if working in specialty department.MS Office preferably in Excel and Word;
• Ability to work with limited supervision; possess strong verbal communication skills, good organization skills and attention to detail.

Essential Duties and Responsibilities

Duties inlcude, but are not limited to:

• Rooming in patients, taking and recording vital signs, obtain medical history and any other pertinent information to assist provider as directed and record in the electronic medical record.
• List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician.
• Responsible for accurately documenting in patient’s electronic health record.
• Maintains timely flow of patients.
• Responds to and refers incoming telephone calls.
• Instructs patient and family regarding treatment instruction; performs patient education when appropriate.
• Disposes of contaminated items according to OSHA guidelines.
• Front office responsibilities to include but not limited to checking in, insurance verification, and payment collection.
• Ensure clinic is neat and clean, and equipment is in good order at all times; including any safety and maintenance checks.

Summary

Under the direction of the Business Office Manager, the Receipt Entry Clerk is responsible for securing revenue by verifying and posting receipts and resolving discrepancies. Participates in a team environment that includes open communication, trust, accountability, and mutual respect.

Education and Experience

Minimum requirements include:

• High school diploma or equivalent
• One plus years of experience in medical receipt entry
• Experience in medical billing or medical accounts receivables
• Experience in Automates Medical BIlling Systems and Practice Management Software, highly desired
• MS Office, preferably in Excel and Word
• Ability to work with limited supervision
• Possess strong verbal communication skills, good organization skills, and attention to detail

Essential Duties and Responsibilities

Duties include the following but are not limited to

• Posts customer payments by recording cash, checks, and credit card transactions
• Posts revenue by verifying and entering transactions from lock box and other deposit sources
• Post contractual adjustments per source documents
• Protects organization's value by keeping information confidential
• Accomplishes accounting and organization mission by completing results as needed
• Other duties as assigned

Job Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FLSA: NON-EXEMPT

PERFORM DEPARTMENT DUTIES IN A TIMELY AND EFFICIENT MANNER

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the ADA regulations.

DMA is an Equal Opportunity Employer

Notes: This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.